Astra360 Workforce Management

Real-time AI-Optimized Workforce Planning & Scheduling Software. Field service scheduling made easy for your mobile workforce, teams, and contractors. Ensure the right technician with the right skills and parts is dispatched to meet Service Level Agreements (SLAs).

Workforce Planning in Real-Time

Astra360’s real-time workforce scheduling software adapts to incoming jobs, traffic, and team availability. It enables businesses to balance competing demands while also reducing carbon emissions through smarter scheduling.

Dynamic Scheduling

Automatically adjust to new job requests, delays, and traffic.

1. Introduction

With Astra360, you can blend reactive and planned work efficiently by offering appointment slots that align with existing jobs and business rules.

2. Optimized Time Slots

Book appointments around existing tasks and SLA priorities.

3. Cost-Sensitive Scheduling

Align scheduling with cost-efficiency goals.

How It Works

Assess Your Needs

Customize Your Platform

Seamless Setup & Training

Ongoing Support & Growth

 

 

Skill-based Assignments

Match jobs to technicians based on skills and availability

1. Introduction

Astra360 allows businesses to focus scheduling on key performance indicators like response times for emergency calls, customer satisfaction, and specific SLAs.

2. Target Based Scheduling

Align workforce planning with business goals.

3. Predictive Planning

Adapt scheduling based on upcoming demand and changing customer needs.

AI and Analytics

Leverage AI and Analytics to drive business outcomes

1. Introduction

By combining predictive AI and advanced analytics, Astra360 empowers your workforce to work smarter, not harder. Optimize field operations, reduce costs, improve customer satisfaction, and ensure compliance with the most advanced AI and analytics capabilities in workforce management.

2. Predictive AI for Smarter Workforce Management

With Astra360’s AI-powered workforce optimization, you can anticipate issues before they arise. Whether it’s predicting equipment failure or forecasting the best technician for the job, predictive AI ensures you’re always one step ahead.

3. Computer Vision for Quality Assurance

Our integrated computer vision technology ensures that every job is completed to the highest standards. By using image and video analysis, Astra360 verifies task completion and compliance with safety regulations, minimizing human error.

4. Analytics

Astra360 provides powerful analytics and reporting tools that give you a comprehensive view of your workforce performance, customer requests, and overall service quality. Our customizable dashboards and reports allow you to visualize key metrics and drive improvements.

Industries We Serve

Healthcare Solutions

Enhance patient care with our optimized scheduling and resource management.                    

Retail Management

Streamline operations and improve customer satisfaction with dynamic workforce planning.

Telecommunications

Ensure seamless service delivery with AI-driven scheduling and analytics.                                            

Energy & Utilities

Ensure compliance and profitability with smart workforce planning               

Manufacturing

Enable outcome-based growth and digital transformation.               

Service Industries

Drive customer satisfaction and sustainability through optimized field service.

Ready To Get Started?